privacy policy

​We collect information that helps us provide a safe and functional studio environment:

• Personal Identifiers: Name, email address, phone number, and physical address.

• Membership Data: Studio terms acceptance, membership type, and key-holder status.

• Usage Information: Dates and times you book studio sessions through our booking platform.

• Payment Information: We do not store credit card numbers on our servers. Financial transactions are handled securely via Stripe.​​

We use your data for the following purposes:

• Membership Management: To manage your account, verify membership status, and communicate studio updates.

• Scheduling: To facilitate studio time bookings and manage capacity.

• Payments: To process recurring membership fees and firing fees via Stripe.

• Safety & Security: To ensure only authorized members access the studio and to contact you in case of emergencies or policy updates.

To run the studio effectively, we share limited information with trusted service providers:

• Stripe: For payment processing. When you receive a payment link, your financial data is governed by Stripe’s Privacy Policy.

• Booking Platform: We use a separate platform for studio scheduling. This provider receives your name, email, and membership details to manage your calendar invites and bookings.

• Communication Tools: We may use email service providers to send you newsletters or administrative alerts.

​By using our studio, you agree to the guidelines outlined in our Studio Policies & Terms. We may keep records of policy acknowledgments or safety orientations as part of your member profile.

​We retain your personal information for as long as your membership is active. If you cancel your membership, we may retain certain data as required by law (such as tax/billing records) or to resolve any outstanding studio issues.

​Depending on your location, you may have the right to:

• Request a copy of the personal data we hold about you.

• Request that we correct or delete your personal information.

• Opt-out of marketing communications at any time.​

​We take reasonable measures to protect your data from unauthorized access. However, no method of transmission over the internet or physical storage is 100% secure.

​We may update this Privacy Policy from time to time. We will notify members of any significant changes via email or by posting a notice on our website.

If you have questions about this policy or your data, please contact us at: Clay Commons Email: claycommonshk@gmail.com. Website: claycommons.co